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Start, transfer or stop your BMU services here   Our BMU Customer Service team is available to help you with any questions you may have regarding a new service connection, transferring service or service disconnection, just email .  If you do not have access to email you can visit our lobby at 107 E Malone Avenue.

To set up services, we require:

  • (Renters) - A copy of your current lease agreement or
  • (Homeowners) - Settlement statement received at closing or sales contract
  • A copy of the photo ID of all listed on the account
  • A completed Residential Service Application that can be printed from our website

To disconnect services, send us:

  • A copy of the photo ID of all persons on the account
  • Note stating the date the disconnect should be processed
  • A forwarding address to send the final bill

Please keep in mind these easy ways to manage your BMU account payments: 

  • Pay online at our BMU payment portal or pay over the phone at 573-471-3328 to decrease wait time for yourself and your neighbors at our drive through lanes.
  • Direct Withdrawal – Auto Draft payments, call us today to get started.
  • Skip the line, leave your check in our night drop box, be sure to note your BMU account number on your check.
  • Use BOTH lanes at our drive thru.

If you have questions about any of these options, please call us at (573) 471-3328 . #WePowerOn #BMUCommunityPowered