Our BMU Customer Service Representatives are ready and available to help you online with your new service connection or service disconnection, just email all of the required information listed below to and provide a phone number for us to collect your deposit and connection fees over the phone.  If you do not have access to email you can call (573) 471-3328 to schedule an appointment to visit our lobby with the required information below.

To set up services, send us:

  • (Renters) - A copy of your current lease agreement or
  • (Homeowners) - Settlement statement received at closing or sales contract
  • A copy of the photo ID of all listed on the account
  • A completed Residential Service Application that can be printed from our website

To disconnect services, send us:

  • A copy of the photo ID of all persons on the account
  • Something in writing stating the date the disconnect should be processed
  • A forwarding address to send the final bill

Please keep in mind these easy ways to manage your BMU account payments: 

  • Pay online at our BMU payment portal or pay over the phone at 573-471-3328 to decrease wait time for yourself and your neighbors at our drive through lanes.
  • Direct Withdrawal – Auto Draft payments, call us today to get started.
  • Skip the line, leave your check in our night drop box, be sure to note your BMU account number on your check.
  • Use BOTH lanes at our drive thru.

If you have questions about any of these options, please call us at (573) 471-3328 . #WePowerOn #BMUCommunityPowered